Effective Date: 01.06.2023

This Privacy Policy ("Policy") explains how Fraser Jones Business Limited ("we," "us," or "our") collects, uses, shares, and protects the personal information of visitors and users ("you" or "your") of our accounting website. We are committed to ensuring the privacy and security of your personal information. By accessing or using our website, you consent to the collection and use of your personal information as described in this Policy.

1. Information We Collect:

1.1 Personal Information: We may collect various types of personal information from you, which may include but is not limited to:
- Contact information: such as your name, email address, phone number, and mailing address.
- Financial information: such as bank account details and payment information.
- Professional information: such as your job title, employer, and business contact details.
- Information you provide: This includes any information you voluntarily provide to us through forms, surveys, or other interactive features on our website.

1.2 Non-Personal Information: We may also collect non-personal information about your interactions with our website. This information is aggregated and does not directly identify you. It may include data such as your browser type, IP address, operating system, and the pages you visit on our website.

2. Use of Information:

2.1 Personal Information: We use the collected personal information for the following purposes:
- Providing accounting services: We may use your personal information to deliver the accounting services you have requested from us.
- Processing financial transactions: If you engage in financial transactions with us, we will use your personal information to process payments and manage related financial activities.
- Responding to inquiries: We may use your personal information to respond to your inquiries, comments, or requests for information.
- Customer support: Your personal information helps us provide you with effective customer support and address any issues you may encounter.
- Communication: We may use your contact information to send you periodic emails or newsletters regarding our services, updates, or promotional offers. You can opt-out of receiving such communications at any time by following the instructions provided in the email or contacting us directly.
- Improving our website and services: We may use your information to analyse trends, monitor the effectiveness of our website, and make improvements based on your feedback and needs.
- Compliance with legal requirements: We may use and disclose your personal information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

2.2 Non-Personal Information: We may use non-personal information for various purposes, such as analyzing website usage patterns, improving our website design and functionality, and enhancing the overall user experience.

3. Information Sharing:

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information solely for the purpose of performing services on our behalf, and they are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements: We may disclose your personal information when required by law, legal process, or enforceable governmental request. We may also share your information to protect our rights, privacy, safety, or property, or that of others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred or disclosed as part of the transaction. We will take appropriate measures to ensure the confidentiality and security of your personal information during such transfers.

3.4 Consent or Direction: We may share your personal information with third parties if you provide your explicit consent or give us specific instructions to do so.

4. Data Security:

We take reasonable precautions and implement industry-standard security measures to protect your personal information from unauthorized access

, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices:

5.1 Access and Updates: You have the right to access, correct, update, or delete your personal information. If you would like to review, correct, or update your information, please contact us using the following contact details:

Fraser Jones Business Limited
Address: 4A Blackpool Gardens, Hayes, Middlesex, UB4 8DY
Telephone: +44 7477 995445
Email: info@fjsolution.co.uk

5.2 Opt-Out: You have the option to opt-out of receiving promotional communications from us. If you no longer wish to receive such communications, you can follow the unsubscribe instructions provided in our emails or contact us directly.

5.3 Cookies and Tracking Technologies: Most web browsers are set to accept cookies and similar tracking technologies by default. You can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that blocking or disabling cookies may affect the functionality of our website.

6. Third-Party Links:

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy on our website. We encourage you to periodically review this Policy for the latest information on our privacy practices.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the following contact details:

Fraser Jones Business Limited
Address: 4A Blackpool Gardens, Hayes, Middlesex, UB4 8DY
Telephone: +44 7477 995445
Email: info@fjsolution.co.uk

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Fraser Jones Business Limited